40 of 72 people found this review helpful
And I thought I didn't need a travel agent...
We did our own research for our trip to Disney World, and we knew pretty much where we wanted to stay on property. Why would we need a travel agent?
Karen gave us info about the properties near Epcot that really helped us narrow our decision. We wound up booking concierge level at the Beach Club and loved it, but I am not sure we would have even known about that option or the value it brings if Karen had not presented it to us with some insider tidbits that she had clearly gotten first-hand.
I thought we would play our days in the parks by ear according to what the wait times were, but Karen had fantastic tips for which parks to do on which days in order to minimize the crowds. The Fast Pass thing seems like it changes every time we go, but Karen was up to speed on the latest and we were able to get on all the rides the family wanted. We even scored an extra fast pass two of the days that we didn't think we could get anymore!
It makes sense that now that more information is available to the average consumer, even more information is available to the travel professionals. Karen is that professional, and as Emeril Lagasse likes to say, she really "kicked our vacation up a notch!"
By
Bill L.
from
Hartford, CT
Traveled to
I would recommend this agent to my family and friends
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35 of 64 people found this review helpful
Planned a dream trip - and then saved it from Winter Storm Jonas!
When my wife let me know her dream 40th birthday present was a winter trip to the Caribbean, I knew exactly who to call. Karen listened carefully to all of our "must haves" and preferences, helped us figure out exactly which island to go to (Aruba -- why would anyone go anywhere else?), found us the perfect all-inclusive beach-front resort with the exact room layout we asked for, got us the dates we wanted, and did it all at a price that blew us away. As the Passover saying goes, "That would have been enough!" But when winter storm Jonas caused our outgoing flight to be cancelled and the resort had no vacancies for us to add days, that's when Karen swung into high gear. She walked us through all of our options, at our request she found us another great resort at a great price for the added days, coached us through the travel insurance process to get us our reimbursement for the missed days at the first resort, thought through every possible snafu and made sure they wouldn't happen - and tirelessly worked to turn what could have been total disaster right back into the vacation we dreamed of. It was clear to us a every step that our vacation was as important to Karen as it was to us. That is something you can't find from an average travel agent. Simply said, Karen is the best! I couldn't recommend working with her any more highly -- and we will be calling on her for our next getaway for sure.
By
Ivan K.
from
Great Barrington, MA
Traveled to
I would recommend this agent to my family and friends
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39 of 73 people found this review helpful
Very Knowledgeable, Very Passionate
I have known Karen for about 2 years now and I can say, without hesitation, that she is one of the most knowledgeable travel advisors I know. She is passionate and extremely helpful, and will make sure you get the absolute best deal on your vacation or travel plans. I would trust her to arrange every detail of my vacation and be completely at ease, knowing her skills and dedication would provide me with the best possible outcome. If you need help in booking your next trip or vacation, give Karen a try.
By
Thdarragh
from
Lancaster, PA
Traveled to
I would recommend this agent to my family and friends
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10 of 18 people found this review helpful
Traveling to All Inclusive During Covid
We used Karen for the first time on a 5 day trip to Mexico. We had many questions about traveling during Covid and how the resorts were handling everything. Karen did a great job explaining everything she knew and heard about from other travelers. She was spot on with every detail. We decided to extend the trip a few extra days as there was no change fees with the airline. She made all of the changes very quickly. We will be using her for all future travels.
By
JLussier
from
Raleigh, NC
Traveled to
Cancun ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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19 of 36 people found this review helpful
Our recent Adventures by Disney and Disneyland Paris trip was seamless and flawless every step of the way. Our trip included international flights, a 7-night AmaAwaterways Seine River Cruise, 2 nights in Paris, and 3 nights at Disneyland Paris. Karen Shelton helped to plan every detail, from flights to transfers to insurance; even with so many moving pieces, nothing was left to chance. Karen has worked tirelessly to help my family plan one wonderful luxury vacation after another in the years we have been working together. No matter the type of trip or the destination, I know that we always have a trusted advocate in her. And while she is an “Authorized Disney Vacation Planner,” she can assist with any type of trip, any destination, and on any budget. Her knowledge of the industry, and her patience, and her innovation and expertise make her simply the best! I recommend her entirely and without hesitation.
By
Kaley D
from
Guilford, CT
Traveled to
Paris ~ France ~ Europe
I would recommend this agent to my family and friends
Karen Shelton responded:
It has always been a pleasure to work with your family! I know this was so much more than a trip for you and I am glad to have been a part of making those memories!
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