Karen was excellent and made our trip easier to navigate. She helped us with lots of intricacies of Disney.
Natalie
Elmhurst IL
Kimberly was friendly, knowledgeable and helpful. Our multi-stop trip through Costa Rica was seamless.
Kelly
Suffolk, VA
When my wife let me know her dream 40th birthday present was a winter trip to the Caribbean, I knew exactly who to call. Karen listened carefully to all of our "must haves" and preferences, helped us figure out exactly which island to go to (Aruba -- why would anyone go anywhere else?), found us the perfect all-inclusive beach-front resort with the exact room layout we asked for, got us the dates we wanted, and did it all at a price that blew us away. As the Passover saying goes, "That would have been enough!" But when winter storm Jonas caused our outgoing flight to be cancelled and the resort had no vacancies for us to add days, that's when Karen swung into high gear. She walked us through all of our options, at our request she found us another great resort at a great price for the added days, coached us through the travel insurance process to get us our reimbursement for the missed days at the first resort, thought through every possible snafu and made sure they wouldn't happen - and tirelessly worked to turn what could have been total disaster right back into the vacation we dreamed of. It was clear to us a every step that our vacation was as important to Karen as it was to us. That is something you can't find from an average travel agent. Simply said, Karen is the best! I couldn't recommend working with her any more highly -- and we will be calling on her for our next getaway for sure.
Ivan K.
Great Barrington, MA