Hands down the best travel agent I have worked with! We have never had major travel issues and I contemplated trying to book everything on my own without an agent...so glad I didn't and booked through Karen. Our airline had mechanical issues causing us to miss out connecting flight. One message to Karen and she went straight to work. She helped with locating replacement flights, getting approval from resort to have our arrival and departure dates adjusted, rearranging transportation from airport to resort and resort back for return flight. If it were not for Karen I would have spent my entire vacation on the phone trying to rearrange flights, hotels etc. Karen made situations out of our control be as painless as possible and we are forever grateful for the time that we could focus on our family and not on travel details. Never skimp on travel insurance and a good agent!
Molly OBrien
Cedar Rapids, IA
Very easy. Angela is very informative and also provides very good information. She is through and cares about her customers.
Pedro
Pompano Beach, Florida
Kim made planning a surprise trip for my parents easy and stress-free! It was so nice to have her present us with options to choose from and not have to do any of that coordination ourselves ??! She has also been amazing in getting them upgraded options while saving money!
Nesrene
Ohio