When my wife let me know her dream 40th birthday present was a winter trip to the Caribbean, I knew exactly who to call. Karen listened carefully to all of our "must haves" and preferences, helped us figure out exactly which island to go to (Aruba -- why would anyone go anywhere else?), found us the perfect all-inclusive beach-front resort with the exact room layout we asked for, got us the dates we wanted, and did it all at a price that blew us away. As the Passover saying goes, "That would have been enough!" But when winter storm Jonas caused our outgoing flight to be cancelled and the resort had no vacancies for us to add days, that's when Karen swung into high gear. She walked us through all of our options, at our request she found us another great resort at a great price for the added days, coached us through the travel insurance process to get us our reimbursement for the missed days at the first resort, thought through every possible snafu and made sure they wouldn't happen - and tirelessly worked to turn what could have been total disaster right back into the vacation we dreamed of. It was clear to us a every step that our vacation was as important to Karen as it was to us. That is something you can't find from an average travel agent. Simply said, Karen is the best! I couldn't recommend working with her any more highly -- and we will be calling on her for our next getaway for sure.
Ivan K.
Great Barrington, MA
We had booked a trip for my 40th birthday before all the Covid shut downs last year and I was devastated to cancel it. She helped us with the cancellations and made sure everything was taken care of. When the region reopened we jumped at the chance to rebook. We had to make several changes to the dates, communicate with the hotel in Mexico, make some changes to accommodations. Each time Meghan was quick, accommodating and very patient with us. It's invaluable working with a travel agent, especially in today's world when the travel rules can change overnight.
Since that trip last year we've booked two more international trips with Meghan and two local trips and each time she's gone above and beyond to help us with all our changes, all our questions for the hotel about Covid precautions, about room specifics, what's currently open at the resort and the area. Now more than ever having a travel specialist to guide you is SO important and Meghan is truly top of her game.
Viveiros
Playa Del Carmen, Quintana Roo
Sara was amazing at planning and booking our 5-day Disney World trip! She truly rose to the challenge of handling our fairly large group with a lot of dining and accommodation requests. She quickly pieced everything together and always had great suggestions from her own personal experience at the parks, restaurants and resorts. I can't recommend her enough!
Reid F.
Hong Kong